What type of invoice can I get and when do I get it?
You will receive an up-to-date tax invoice for each of your service elements at the time of service fulfilment.
You will also be able to download the invoices from the Invoices section in the side menu.
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How do I get paid?
AvPlat provides a Payment Guarantee to all Service Providers registered on the Platform. The AvPlat Platform pre-authorises the Operator’s Credit Card for the Trip Cost Estimate (TCE) amount at the time of Service Confirmation. Every time the ...
How do I dispute an invoice?
After the invoices are generated, you will have 5 business days to initiate a dispute on any invoice by submitting a dispute form. The Service Providers will then have 5 business days to reach out to Buyer and the parties should try to agree upon a ...
How and when do I get paid?
AvPlat guarantees payments to all Service Providers registered on the Platform. The AvPlat Platform pre-authorises the Operator’s Credit Card for the Trip Cost Estimate (TCE) amount at the time of Service Confirmation. Every time the Operator changes ...
What if I don't get rates for certain trip services at certain locations?
If you have not received results for certain trip service elements, it is possible that we do not yet have a service provider at that location. You would need to select the Self Service option and fulfil that particular service element outside of ...
How-To Setup Multiple-Parameter Rate Cards
Multiple-Parameter Rate Card Setup is Easy. So, you want to set up different rates for Domestic Aircraft and Foreign Aircraft, and for Domestic Aircraft flying abroad and International Aircraft flying locally. Sounds complicated? Not really, Let us ...